Photo by immo RENOVATION on Unsplash
Background
A multifamily real estate investment firm specializing in acquiring, renovating, and managing properties across the US, including in markets such as Los Angeles, California, and Texas.
Focused on revitalizing distressed assets, the company delivers strong returns while improving living spaces with over 250 renovated units.
For confidentiality reasons, the company name is not disclosed.
The Struggles with the Old System
The Company faced significant challenges with its outdated system before implementing a more efficient solution, including:
- Manual Processes: The company relied on paper and pen for many administrative tasks, leading to inefficiencies and errors.
- Outsourcing Administrative Work: A significant portion of the administrative tasks, including payroll, were outsourced to workers outside the U.S., such as in Pakistan.
- Time-Consuming Workflows: Managing the administrative workload across multiple locations, with teams working remotely, created delays and complications in processing tasks.
Challenges That Pushed the Company to Change
Key problems that led the Company to the change were:
- Difficulty in accurately tracking employee working hours across multiple sites.
- Inconsistencies and errors in payroll as a result of tracking issues.
- Struggled with overseeing operations across different sites, creating confusion and inefficiency.
The Company’s Time Tracking Key Requirements
The Company’s key requirements for a time tracking system were as follows:
- The ability for users to clock in and out via mobile devices or kiosks set up at various sites
- Geofencing must be a core feature to ensure accurate location-based tracking for clocking in and out
- The system should generate automated timesheet reports for payroll purposes, eliminating the need for manual paper-based timesheets
Why the Company Chose Jibble Time Tracking
- Ease of Use: Jibble’s intuitive interface made it easy for employees to adopt and use the system without a steep learning curve.
- Meets All Requirements: The system ticked all the company’s boxes, from mobile and kiosk clock-ins to automated timesheet reporting.
- Cloud-Based Solution: Being cloud-based allowed for seamless data sharing across locations, ensuring real-time accuracy and accessibility.
- Training Flexibility: Jibble offered flexibility in providing training calls, ensuring that employees were well-equipped to use the system effectively.
How Was the Onboarding Process?
The onboarding process went smoothly after the initial conversation with the Jibble representative. The team requested a one-time extension of their trial period to finalize their decision.
Once the CEO was introduced to the app, he was satisfied with its functionality.
Even though the client wasn’t initially very tech-savvy, the support team played a key role in guiding them through the process, offering helpful assistance every step of the way.
To ensure a seamless experience, the company was provided created training materials, short tutorial videos, and full setup and configuration support for both the kiosk and mobile app.
The Benefits Immediately Identified Post Onboarding
The immediate benefits witnessed post-onboarding were:
- Improved time tracking with more accurate and reliable data.
- Streamlined attendance management, reducing manual errors and time spent on paperwork.
- Better workforce oversight, allowing for real-time tracking and increased accountability.
Main Method of Jibbling In and Out
The company employee’s key method for time tracking was through:
- Face Recognition: The company requires employees to clock in within a geofenced location using Face Recognition for accurate attendance tracking.
- Mobile App/Kiosk: Face recognition clock-in and out can take place via the Jibble Mobile App or Jibble Kiosk.
Conclusion
The Texas real estate investment company’s transition to Jibble has significantly improved its operations, addressing the challenges posed by its outdated, manual time tracking system.
Jibble’s easy-to-use interface, cloud-based platform, and geofencing features perfectly met the company’s needs, enabling real-time tracking and more accurate payroll management.
The onboarding process was smooth, with comprehensive training and support ensuring a seamless transition.
As a result, the company now benefits from improved time tracking, streamlined attendance management, and enhanced workforce oversight, ultimately allowing them to focus on various services without the need to outsource tracking needs.
Jibble’s system is well-suited for industries like real estate investment and construction, as well as engineering, education, healthcare, remote, consulting, hospitality and more!
