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Background
A leader in testing, inspection, and certification services, with more than 80,000 employees across over 1,500 locations.
Operating for over a century, the company help businesses across industries achieve operational excellences and compliance with quality, safety, and environmental standards.
As an independent third-party certification body, the company provides certification to help companies access new markets and enhance their brands. The company’s testing services ensure products meet required standards, while their inspection services verify product quality and regulatory compliance.
For confidentiality reasons, the company name is not disclosed.
The Struggles with the Old System
The Company dealt with an outdated system that made every day tasks challenging, leading to:
- Inaccurate Attendance: Manual attendance processes were time-consuming and prone to human error, often leading to errors in payroll and reporting.
- Limited visibility on Employee Work or Availability: It was hard to ensure employees were at job sites or working on the correct tasks with a lack of proper tools for tracking time off, leading to misunderstandings about employee presence.
- Management Burdens: Difficulty managing multiple projects and clients separately and complex group management, with no clear way to assign tasks or manage teams effectively.
Challenges That Pushed the Company to Change
Key problems that led the Company to the change were:
- Increasing need for accurate, real-time attendance data to improve productivity and reduce errors.
- Growing complexity in managing multiple clients and projects required a more tailored solution.
- Difficulty in ensuring employees were on-site and working as expected, leading to delays and inefficiencies.
- Inability to manage time-off requests and attendance data in a streamlined way.
The Company’s Time Tracking Key Requirements
The Company’s key requirements for an online attendance system were as follows:
- Geofences for setting virtual boundaries for automated tracking when employees enter or exit specific areas
- Client and project-based tracking to track time and attendance specific to individual clients or projects
- Live location tracking to monitor real-time location of employees for accurate job site management
- Attendance insights reports with the ability to generate detailed reports on employee attendance patterns
- Group management capabilities for organizing employees into groups for easier management and task allocation
- Time off feature to track and manage employee leave, including vacation and sick days
- Admins and managers assignments with the ability to provide roles for overseeing and managing employee attendance
- Geolocation attendance tracking to verify employee attendance at specific locations
Why the Company Chose Jibble Time Tracking
- Numerous Location Tracking Features: Jibble’s geofence, GPS tracking, and live location monitoring were suited for accurate attendance on any location.
- Automated Clock In/Out: Employees could automatically clock in and out as they entered or left geofence boundaries for ease of use.
- Detailed Reports: Reports included location-based data and even time tracked offline.
- Product Compatibility: Jibble’s features aligned perfectly with the company’s requirements and practices.
How Was the Onboarding Process?
Jibble assisted the company with all aspects of onboarding. This included the setup of both employee profiles and the necessary configurations to align with its specific practices.
The Jibble team also helped in setting up geofence locations and supported in ensuring all location tracking features are up and accurately tracking.
Training sessions and meetings were organized whenever needed, ensuring that employees had all their queries addressed and were well-equipped to utilize the system effectively.
The Benefits Immediately Identified Post Onboarding
The immediate benefits witnessed post-onboarding were:
- Improved visibility of real time location of team members and their activities during work hours.
- Streamlined task allocation and project management, leading to better team coordination.
- Instant access to attendance patterns through reports that were previously unavailable.
Main Method of Jibbling In and Out
The company employee’s key method for time tracking was through:
- Mobile App: Clock-in through Jibble Mobile App is the most common method of starting and ending the work day due to its simplicity and convenience
- Others: Since Jibble is implemented company-wide, all other clock-in methods are also important to various departments in the company including Desktop, Auto Clock-in, and others.
Conclusion
By implementing Jibble, the Saudi testing, inspection, and certification services company was able to overcome the limitations of their outdated system, which had previously caused inaccuracies in attendance, lack of visibility on employee activities, and burdens in managing complex projects and clients.
With Jibble’s robust features—such as geofencing, live location tracking, and automated clocking in/out—the company gained real-time insights into employee whereabouts and activities.
This streamlined their task allocation, improved coordination among teams, and provided instant access to previously unavailable attendance reports.
Jibble is a time tracking software that is appropriate for industries like professional services as well as consulting, remote, hospitality, education, construction. engineering, healthcare, and more!
