Ruby Information Technology Solutions' Journey with Jibble

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Background

Ruby Information Technology Solutions (RITS) is an independent consultancy based in Doha, Qatar, with additional offices in India and Manhattan, US.

The company provides technical project support to both government and international private sector projects, contributing to Qatar’s National Vision 2030.

RITS’s services include web and mobile app design, e-commerce, digital marketing, SEO, and social media management, delivering high-quality solutions with experienced professionals in engineering, architecture, project management, and construction to ensure client success.

RITS dealt with several challenges including:

• Lack of Time Tracking System: No time tracking system to monitor workers’ hours.
• Management Challenges: Inability to manage employee rosters and shifts effectively.
• Payroll Challenges: Difficulty in accurately calculating payroll during pay cycles.
• Lack of a Centralized System: Unreliable manual reporting methods for employee data and project.

• The need for a system to easily track attendance and working hours for accurate payroll processing at the end of the week/month.
• Manual timekeeping methods were prone to errors, requiring excessive manual effort to reconcile.
• Payroll calculation became increasingly complex and time-consuming.
• Workers found it difficult to keep track of time due to disorganized methods.

• Affordable pricing – that fits within the budget.
• Mobile app accessibility – for ease of use on the go.
• Simple time tracking system – suited to labor workers.
• The ability to support multiple country codes – for global operations.
• Easy import and integration of existing employee data – for adjusting and scaling.
• Flexible support and customization options – to meet unique business needs.

Why the Company Chose Jibble Time Tracking

1. Ease of Use: Jibble’s features were tailored for ease of use, making it simple for labor workers to clock in and out seamlessly.
2. Flexible Support: The flexibility in support, combined with reliable customer service, made it easier for the company to get assistance when needed.
3. Affordable Pricing: The system’s pricing fit well within the company’s budget, offering great value.
4. User-Friendly Interface: Jibble’s user-friendly interface was an important factor for both workers and administrators.

How Was the Onboarding Process?

The onboarding process with RITS was smooth and efficient. The company started with a trial period, allowing them to test the system and ensure it met their needs.

After the trial, they were satisfied with the system and proceeded with implementation.

The onboarding process included importing existing employee data and providing comprehensive training for both admins and employees. This ensured that everyone was familiar with the platform and ready to use it effectively.

• Easier attendance management and reduced administrative overhead.
• Eliminated errors and inefficiencies related to manual paper-based timekeeping.
• Streamlined payroll calculation by having accurate, real-time attendance data.
• Enhanced ability to monitor workers in real-time across different locations and improved employee accountability.

Jibble is flexible and robust for industries like Information Technology, and other field-based operations including, construction, education, healthcare, remote, consulting, hospitality and more!