Is Toggl Track Down?

Issues, Updates, and Best Alternatives

Written by Asim Qureshi
By Asim Qureshi, CEO Jibble

Dealing with Toggl Track issues? Well, you’re not the only one. Many users have reported bugs and crashes while using the app and we’re here to help you get to the bottom of it.

In this article, we’ll dive into the issues users are facing with Toggl, explore updates on whether or not Toggl Track is down, and discover the best alternatives that might just be the solution you’re looking for.

Common User Issues with Toggl Track

Toggl Track is a great cloud-based time tracking software that’s got a lot of nifty features up its sleeve. This includes time tracking, invoicing, reporting, and a whole bunch of integrations. However, features are only as good as their reliability, and Toggl tends to have some issues in that area, especially with their mobile app.

Some common issues that users have recently reported include:

  • The mobile app suddenly stops working
  • Problems with logging in on multiple devices
  • Automatically logs you out and doesn’t let you log in
  • The timer activation button stops working when integrated with Asana
  • Lost data on the desktop app

These issues can greatly disrupt workflow and productivity for users relying on Toggl Track for their time management needs. Unfortunately, Toggl Track’s customer support team hasn’t been much help in solving these issues according to some users.

Learn more about other issues and reasons why Toggl Track sucks.

How Do You Check if Toggl Track is Down?

There are several ways for you to check if Toggl Track is down. One of the quickest ones is through their dedicated Status page. All updates on server status or system-wide issues are posted here along with details on how you can contact support.

If the status says everything is okay, then the problem might be with your own system. In that case, you should contact customer service for help. Keep in mind, though, that it could take a while to get a response. 

For more details about Toggl, you can also read our honest Toggl Track review.

If you need to get your time tracking back on track quickly, you might want to try using the best Toggl Track alternatives instead.

What are the Best Toggl Track Alternatives?

There are plenty of time tracking software you can use while Toggl Track is down. You might even find some of these better than Toggl in terms of features, cost, and reliability.

1. Jibble

Jibble is a comprehensive time tracking software designed for freelancers and businesses of all sizes. Its intuitive interface simplifies time tracking, allowing users to start and stop the timer with just a few taps. The app includes dedicated buttons for breaks and task switching, ensuring seamless tracking throughout the workday.

With Jibble’s Dashboard, users gain real-time visibility into team availability, including who’s in and out, and total hours worked for the day or week. Interactive charts provide visual summaries of time spent on various activities and projects, offering valuable insights into work patterns and productivity.

Jibble goes beyond basic time tracking with advanced features like GPS tracking and facial recognition. Users can track team members’ GPS locations and require a selfie when clocking in, enhancing security and accountability. Geofencing capabilities restrict clock-ins to authorized locations, ensuring compliance and preventing time theft.

For larger teams, Jibble offers departmental grouping and manager assignments, facilitating efficient workflow management and collaboration. The app also integrates seamlessly with MS Teams and Slack, allowing users to access all time tracking features right within the messaging platform of their choice. Talk about convenience.

Now, words can only do so much justice to Jibble’s capabilities. The best way to understand why Jibble is the best time tracking software out there is by trying out the app yourself. Trust me and the thousands of Jibble users out there, you won’t be disappointed.

Key Features

  • Time and attendance tracking
  • Multi-device compatibility
  • GPS tracking and geofencing
  • Attendance verification using facial recognition
  • Comprehensive reports for analyzing costs and productivity
  • Offline tracking
  • Integration with well-known payroll systems and messaging platforms
  • Shared kiosk with speed mode
  • Free plan with unlimited users
  • Intuitive interface for easy navigation
  • Activity and project tracking
  • Automated timesheets

Tracking employee attendance using Jibble app

2. QuickBooks Time

Another robust time tracking alternative to Toggl is QuickBooks Time. It has an intuitive web dashboard, featuring essential tools like a digital punch clock for on-site attendance management. With its ‘Who’s Working’ feature, managers can easily track employee clock-ins and access detailed reports on project progress and team activity. Moreover, its seamless integration with QuickBooks Online simplifies accounting processes for users already familiar with the platform.

This software caters to both office-based teams and mobile workers, offering a comprehensive suite of features including PTO tracking, team scheduling, project management, and API interaction with third-party applications. On top of all that, QuickBooks Time also has GPS tracking and geofencing capabilities, providing real-time location monitoring and promoting accountability among employees.

Despite its strengths, QuickBooks Time does have its drawbacks. Some users have reported issues with the user interface, customer support, and pricing. However, for businesses looking to streamline time tracking for payroll purposes, QuickBooks Time remains a solid choice, especially for users of QuickBooks’ accounting products.

Key Features

  • Tracking time with GPS location and geofencing
  • Time clock kiosk
  • Time tracking alerts
  • Integration with QuickBooks Online
  • Paid time off (PTO) management
  • Detailed reports
  • Accessible via web and mobile app

Why not check out our full, and of course completely honest, QuickBooks Time review?

Quickbooks Time's Web and mobile interface

3. HomeBase

Homebase is an all-in-one HR solution designed to simplify time tracking, scheduling, payroll, and communications for businesses. It caters to hourly workers and aims to streamline everyday work processes by offering a range of features accessible through its cloud-based platform.

Similar to Jibble, Homebase is compatible with various devices, allowing users to track hours, breaks, and overtime seamlessly. The software automatically translates tracked time into timesheets, facilitating easy review and editing before transforming it into payroll data with just one click. It also handles paycheck calculations, facilitates direct deposits, and assists with payroll tax filing.

While some functionalities are exclusive to paid plans, the free version provides basic time tracking, scheduling, employee management, and point-of-sale integrations. Homebase does have some occasional glitches and limitations in reporting, but overall it remains a valuable option for businesses seeking a comprehensive time tracking alternative for when Toggl Track is down.

Key Features

  • Messaging feature
  • Employee scheduling
  • Integrations with payroll and POS systems
  • PTO management
  • Automated clock-out function
  • Functions for hiring and onboarding

Why not check out our full, and of course completely honest, Homebase review?

Chat and scheduling between employees