5 Ways Hubstaff Sucks


Hubstaff offers various tools and features aimed at streamlining time tracking and team management, such as automatic time tracking, project management, task management, and invoicing. However, despite its popularity, the software has significant drawbacks such as a buggy Android app and occasional software crashes. To give you a deeper look into Hubstaff, I’ve carefully curated this list of the 5 major downsides of using this software. Lets give it a read!

1. High pricing

Ah, pricing first of all. Hubstaff’s pricing is relatively high compared to some of its competitors, especially for the more advanced plans. This can make it less accessible to smaller businesses or those on a tight budget. For example, while Hubstaff does offer free plans, they have very limited features that are not quite enough for organizations. And the software’s Starter plans for Hubstaff Time and Hubstaff Desk cost $5.83/user/month if billed annually, which only includes 1 integration!

There are quite some complexities when it comes to the software’s pricing which is why I’ve made a list of 5 things you MUST know about Hubstaff’s pricing.

A webpage display showing Husbtaff's plan pricing.

2. Buggy Android version

Honestly, Hubstaff’s Android app has a lot of bugs and performance issues. There are problems with the app crashing and freezing, difficulty logging in, and inconsistencies with GPS tracking. This is quite annoying for users who rely on the app for accurate time tracking and team management.

A display showing multiple Android phones using Hubstaff's mobile app.

3. Occasional software crashes

Further, Hubstaff has occasional software crashes, particularly with the desktop version of the software. These crashes are very frustrating because they disrupt workflows and lead to a loss of data. While Hubstaff’s customer support team is generally responsive and helpful in addressing these issues, the occasional crashes is still a significant drawback.

Representing errors on Hubstaff

4. Constraints on certain capabilities within particular platforms

Another drawback is that Hubstaff has certain constraints on certain capabilities within particular platforms, which may limit the app’s functionality for some users. For example, the iOS version of the app has limited functionality due to Apple’s restrictions on background tracking. This means that some features, such as GPS tracking, may not work as well on iOS devices compared to Android devices.

Similarly, Hubstaff Desk has some limitations on Mac devices due to Apple’s security protocols. For example, the app can’t capture keystrokes or screenshots on Mac devices, which can limit the app’s monitoring capabilities for some users.

Showing Hubstaff visual representation of productivity tracker

5. Synchronization issues

Additionally, there are synchronization issues with the software, particularly when it comes to syncing data between devices or integrating with other apps. This causes delays or inaccuracies in data reporting, which have an impact on project timelines and team productivity.

Showing Hubstaff and pivotal tracker integration setup


Hubstaff is not a one-size-fits-all solution given all these drawbacks, but it still has plenty of positive aspects that make it a worthwhile consideration for businesses in need of time tracking and team management software. If you’re in need of a time tracking solution, it’s definitely worth giving Hubstaff a try to see if it meets your needs – but not before taking a deeper look into Hubstaff’s pricing, because it is a little complicated! And if you want to check out other software that are great at time tracking, check out our list of top time tracking software for 2024.

Alternatively, why not read my Honest Review: Hubstaff where I give my final verdict on Hubstaff.