Honest Review:

Tick

By Asim Qureshi, CEO Jibble

March 14th 2024

As a CEO of a time tracking software company I need to know what my competitors are up to — thus, this Tick review. That means I’m often researching about and/or playing around with their products, you know, it’s part of the job. Here, I share my findings of that research, giving credit to those competitors where credit is due and being honest about which products I believe you really need to avoid. And so, there you have it, this Tick review, and in it, I try to be honest, fair, and insightful…

This Review Covers:

• Overview
• What Do Users Like About Tick?
• What Don’t Users Like About Tick?
• What Pricing Plans Does Tick Offer?
• What are the Standout Features of Tick?
• Selected Positive User Feedback
• Selected Negative User Feedback
• What are Tick’s Review Ratings from Review Sites?
• What’s My Final Verdict on Tick?

Overview

Tick is a time-tracking software that lets businesses effortlessly track their time on individual projects and specific tasks within each project.

With Tick, you can run separate timers simultaneously and fill in your time cards with just a few simple clicks. Based on these time cards, you can generate reports and insights detailing your performance and billable hours for clients.

Tick also has project budgeting and tracking features that allow employers to keep tabs on project statuses and the number of hours their employees are putting in. You can even create and auto-fill recurring projects that are carried out regularly – quite efficient!

But while Tick’s time tracking and project budget features are good, they’re a long way from great. It’s frankly very basic. The reports don’t provide enough details to give insights into employee productivity and task efficiency. Integration options for the app are very limited. Tick also lacks important features that other time tracking software offers, such as GPS tracking, project reports, invoicing, time off management, scheduling, and so on. These are all very valuable features for businesses, especially those with more complex and diverse needs.

To add insult to injury, Tick’s interface is so outdated and underdeveloped that it has earned the app a low rating of 2/5 stars on the Google Play Store and 2.4/5 stars on the App Store. But let’s not judge Tick prematurely, shall we? To find out if this software is worth a try, read on to learn about its standout features and what else users have to say.

Selected Positive User Feedback: 

• “It helps in easy tracking of time by indicating the time allocated, time billed and the remaining time hence enabling the user to hit the set target.” – Veronica M. (Source Capterra)
• “Generation of accurate reports and invoices is much easier with the software. I also love the affordability of the platform.” – Maurice O. (Source G2)
• “Its auto-fill feature for finding out projects is something good. The data-saving method of this software is always proven too good. I can easily see all the projects and tasks in one place and it saves lots of time.” – Sonakshi (Source Software Advice)
• “Any project manager can track his teammates’ progress and adjust the resources accordingly. Daily task scheduling and monitoring is also feasible with this app.” – Chitrang S. (Source Capterra)
• “Templates projects settings are easily imported increasing productivity for the organization. There is good surveyance of the coworkers saving more time.” – Jennifer E. (Source G2)
• “We are able to set up our projects, assign project tasks, and project budget for the project. We are allowed to modify our project budget, by either increasing or decreasing the budget. Overall, Tick has made it very easy to effectively plan the time and resources we allot to a project.” – Oscar (Source Software Advice)
• “Tick allows you to track time to projects, broken into as many sub-categories as you need to encompass all the elements of that project. You can easily see a breakdown of your time … It also allows you to set time budgets you can track against.” – Megan B. (Source Capterra)
• “Tick has a very simple layout hence fastening projects performance. Tick helps in the budgeting of every project creating allowance.” – Edward N. (Source G2)
• “Resulting in increased productivity in the long run, as employees are able to compare their speed rate on one project against another. Likewise, making it very easy to estimate the cost of new projects and compare them with past projects we have done.” – Bukola (Source Software Advice)
• “When we provided the client reports generated by Tick they say that it was just what they need. The client wanted to watch 2 indicators at a glance: the time balance between different sub-projects/activities and the budget spent. All that the client was able to access from his mobile phone (a few guys on the client side used even Apple watch).” – Verified Reviewer (Source Capterra)
• “Tick customer service is great. It’s cost-friendly.” – Zachary M. (Source G2)
• “I loved the timers; it made it so easy to go from task to task and keep track of all billable time without much effort. Just a click here and a click there as you go from task to task and done!” – Ruby (Source Software Advice)
• “I love the plug-in for Google Chrome that enables me to easily start and stop the timer without opening another program or window.” – Verified Reviewer (Source Capterra)
• “Grouping of tasks in Tick makes it easy to follow and handle all your tasks with ease. You do not miss anything.” – Steve M. (Source G2)
• “Tick gives us up-to-date, solid data on how much time we’re actually spending on each project. We don’t have time to mess around with in-depth functionality and were just looking for a clock to keep track of our projects.” – Jeffrey (Source Software Advice)

Selected Negative User Feedback:

• “Though it can be manageable, I find the process of editing past time entries from any of the summary’s views long and tiresome. It is also slow sometimes when it comes to updating the time entry field with the item clicked.” – Veronica M. (Source Capterra)
• “Tick only helps in time tracking hence not a reliable tool. For more production one has to go for other options which are not pleasing at all.” – Maurice O. (Source G2)
• “Its interface is not that good. The native desktop app is not available and the time can’t be inserted on time of day.” – Sonakshi (Source Software Advice)
• “The UI or visual needs an update or modern style for the better way to many people to love it.” – Verified Reviewer (Source Capterra)
• “It would be better if it would integrate with more systems. I found reporting to be a bit hard & time-consuming.” – David M. (Source G2)
• “Have only got reservations about the visual setup for our projects. It makes it cumbersome to differentiate between the actual time and budget time.” – Oscar (Source Software Advice)
• “This is not something I would use for my larger teams because I cannot integrate it with our university-wide Workday system.” – LaToya B. (Source Capterra)
• “It took a long time to search our archives of projects when had a ton of them on Tick so it took a really long time to load them all.” – Jeremiah F. (Source G2)
• “It is a whole lot of work trying to manage a project management program on one hand and using Tick on the other hand, on a single project. Will be a good development, if Tick can be upgraded into a full-blown project management tool.” – Bukola (Source Software Advice)
• “User interface can be improved a bit. Also, it is not suitable for a large team or project as there can be some discrepancies.” – Chitrang S. (Source Capterra)
• “The aspect that we struggle with most is that if you are using a monthly time budget and you want to log time on Sept 1 for Aug 31, the time will still get attributed to the Sept time budget. So, you really have to have all your monthly time in by the last day of the month or it messes up the budget time allotment.” – Sarah R. (Source G2)
• “The software is great for the freelance base and general time tracking, but not for payroll. Because of this, we use another software for actual payroll.” – Josh (Source Software Advice)
• “The reporting function can be a bit cumbersome; I wish it would automatically export to Excel or into more of a spreadsheet format, rather than a long list.” – Megan B. (Source Capterra)
• “I found the reporting to be lacking. The actual data entry is great, but reporting became easier once we began exporting data and making our own reports.” – Verified User in Computer Software (Source G2)
• “If you’re looking for a more fleshed-out project management software, this might not be your best option. Its efficiency is found in its simplicity.” – Jeffrey (Source Software Advice)