Device Lock

Prevent team members from clocking in or out on unauthorised devices

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Ensure that your team members are at the right job site at the right time when clocking in with our Device Lock feature. This feature helps restrict the devices from which team members can clock in and out from.

If enabled, team members trying to clock in and out from an unauthorized device will be prevented from doing so.

Device Lock only applies to mobile devices, there are no such restrictions for laptops and desktops.

💡 Tip: Having this setting enabled together with Face Spoofing Prevention allows for the complete elimination of fraudulent time entries giving companies a reliable time and attendance software experience.

This article covers:

How to enable device lock?

This setting can only be enabled by Owners and Admins from the web app. Once enabled, it will automatically apply to all users in the organisation, including Owners, Admins, Managers, and Members.

If needed, device lock can be configured only for specific groups, read more about customizing settings for groups.

  1. Go to Time Tracking.
  2. Scroll to the Device Lock section and click on the pencil icon to edit.
  3. Check the box to enable device lock.
  4. Click on Save.

▶️Click through to see it in action:

Notes:

  • After this setting is enabled, the device which a team member uses to clock in for the first time will be the device the team member is locked to.

How to reset device lock for team members?

Only Owner and Admin role can reset device lock for a team member.

  1. Go to People and click on a member’s name.
  2. On the person profile, scroll to the bottom and locate the Device Lock section.
    Note: This will only be shown if Device Lock has been enabled for your team.
  3. Click on Reset device lock.
  4. A confirmation message will be shown to confirm your changes.
  5. Click Confirm to reset device lock.

▶️Click through the steps to learn:

Note: If device lock is reset on a member’s profile, the member will no longer be locked to their current device. Once another device is used by the member to clock in, take a break or clock out, he will be locked onto that device instead.

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