6 Reasons Not to Use a Free Time Tracking Software


Written by Asim Qureshi
By Asim Qureshi, CEO Jibble

Hi, I’m Asim Qureshi, the CEO, and co-founder of Jibble, a cloud-based time and attendance software. I have several years of experience in building and scaling software products and teams across various industries and markets. Before I founded Jibble, I worked as a VP at Morgan Stanley for six years. I’m here to help you uncover the six reasons not to use free time tracking software as it might not be the most efficient and effective choice for managing your team.


In the ever-evolving landscape of business, efficiency, and cost-effectiveness are cherished virtues. It’s no wonder that the prospect of free time tracking software beckons, promising to optimize workforce management without making a dent in your budget. The allure of “free” is hard to resist, as every penny counts when it comes to running a successful business.

However, before you embark on the journey of “free” time-tracking software, it’s crucial to take a moment to explore the full picture. While the promise of no upfront costs might sound like a dream come true, it’s essential to consider the potential drawbacks that might accompany such a seemingly cost-saving deal. In this enlightening overview, we’ll delve into six compelling reasons why relying solely on free time tracking software might not be the wisest choice for your organization.

time tracking software

1. Free Options May Leave You Wanting More

The first on my list of reasons not to use free time tracking software is based on the adage “You get what you pay for”. While free time tracking software may promise cost savings, they often fail to deliver the robust functionalities necessary for comprehensive and efficient workforce management. Basic features like clock-ins and clock-outs may be available, but free solutions frequently lack the advanced tools required for seamless payroll integration, absence tracking, and customizable reporting. 

This limited functionality impedes your ability to effectively manage your employees and gain valuable insights into their productivity and attendance. Opting for free time tracking software may leave you yearning for more comprehensive solutions that truly meet your organization’s evolving workforce management needs.

2. Struggling with Technical Issues

Unlike premium software that offers dedicated customer support to ensure a smooth user experience, free options often leave you grappling with limited or even non-existent support channels. With no direct revenue from free users, software providers have little incentive to prioritize their assistance, potentially leaving you stranded when you encounter technical issues or require prompt resolutions.

This can have significant implications for your organization that may be frustrating and inconvenient. Without responsive support to guide you through technical hiccups, you might be left stranded, struggling to find solutions independently. This can disrupt your workforce management processes, hinder effective time tracking, and lead to unnecessary stress for your team.

3. Hidden Costs and Advertisements

Some providers use free options as a vehicle to bombard you with distracting advertisements. These intrusive ads can disrupt your user experience and affect your team’s focus on productive time tracking. Moreover, certain free software solutions may try to entice you with premium features that come with additional costs, effectively upselling you on functionalities you initially thought were complimentary.

Furthermore, some free time-tracking software may not be entirely free after all. While you might gain access to basic features without upfront payment, certain add-ons or upgrades necessary for essential functionalities may come with a price tag. Over time, accumulating expenses for these additional features can be both unexpected and burdensome for your budget.

4. Security Issues 

Security issues are a significant concern when it comes to free time tracking software. The “free” nature of these solutions often raises red flags in terms of data privacy and protection. Without a direct revenue stream from free users, some software providers may resort to alternative means of generating income, such as selling user data to third parties. This can expose sensitive employee information to potential privacy breaches and jeopardize your organization’s reputation.

Additionally, free time tracking software might not undergo testing in a controlled environment, making the code more susceptible to vulnerabilities. Some developers involved in the program may have malicious intentions or become disenfranchised, which could pose a potential threat of introducing harmful software. The consequences can be catastrophic, even if just one programmer inserts malicious code.

5. Limited User Access for Free Plans

One of the significant reasons to avoid using free time tracking software lies in its limited user access capabilities. While these cost-free solutions may seem ideal for small businesses with a handful of employees, they can become a major obstacle as your organization grows. As your team and workforce evolve, you may find yourself facing challenges when trying to scale up the software to accommodate your expanding employee base. This limitation can result in bottlenecks, and inefficiencies, ultimately disrupting your workforce management processes.

Moreover, as your organization grows, the need for additional user access might require costly upgrades to the software. These unexpected expenses can add up over time, eroding the initial cost-effectiveness that might have attracted you to the free option in the first place.

6. Limited Integrations, Limited Capabilities

The final reason to steer clear of free time tracking software revolves around its lack of integration capabilities. In today’s dynamic business landscape, seamless integration between various HR and payroll systems is crucial for optimizing productivity and accuracy. 

The absence of robust integration features in free time tracking software often necessitates manual data entry, consuming valuable time and resources that could be better utilized elsewhere. This manual approach not only proves to be inefficient but also heightens the potential for data entry errors, leading to inaccuracies in attendance records and payroll calculations.

Besides that, in today’s remote work environment, companies often use various communication platforms like Microsoft Teams or Slack to stay connected with their employees. Having a time tracking software that integrates well with these platforms is crucial. Unfortunately, free versions of such software may lack the ability to integrate with those communicative platforms, making it less efficient for managing remote teams and communication.

Final Thoughts

There are definitely some pros to using free time tracking software but there are also significant reasons why free time tracking software may not be the ticket to workforce management paradise. While the initial allure of “free” might be hard to resist, it’s essential to weigh the potential drawbacks against the benefits carefully. After all, time tracking is a critical aspect of efficient workforce management, and cutting corners with a free option might lead to more headaches in the long run.

So, before you get lured in by the siren call of “free,” take a moment to consider what truly matters for your organization’s success. A little investment in the right time-tracking software can go a long way in making your workforce management dreams a reality.