Jibble will always be free to use with an unlimited amount of teams and team members.
With the Jibble Power Plan your team gets to use all power-ups without any limitations.
The power plan will give you unlimited usage of all power ups (a cool word for add-ons/upgrades). At the moment, the following power-ups are available:
- Activity Tracking
- Client Billing
- Facial Recognition
We are continuously developing new power-ups and updating existing ones. Future ones include Leave Management, Work Schedules, Shifts, and many more.
When you enable the Power Plan you will be charged the minimum fee of $10 (inclusive of 5 users). If you have more than 5 active users, the additional users will be charged on the invoice of the next month.
So if you have 7 active users your first bill will be $10 (5 users minimum fee for the upcoming month). Your second bill will be $14:
- $10 (minimum fee for the upcoming month)
- $4 for the additional 2 active users (at $2/month)
Read more about the billing calculation here.
You can pay using a credit card or PayPal. You will only be charged for Monthly Active Users (MAU), so you'll never pay more than necessary.
You can cancel your power plan at any time by downgrading to the basic (free) plan. You will still be able to login and access your timesheets (up until two months back). We don’t provide refunds if you cancel during the monthly cycle.
Any cancellation is subject to one month notice and it will be calculated from the next month onward. For example if you cancel your subscription on any given date in June, it will remain active for the remainder of the monthly billing cycle, in this case until the 30th of June.
We sure do! For companies that have over 100 staff we can offer dedicated support according to an SLA and customized onboarding/training. The pricing will be dependent on a few factors so it's best to shoot us a message on firstname.lastname@example.org.
We provide email/in-app support to all users but we will always prioritize support for teams that have subscribed to paid plans.
For example, if we receive 10 support requests within the next hour, we will ensure that the support requests from the users on paid plans will be responded to first.
A Monthly Active User (MAU) is a user that is registered as active in a specific month. Active users are those who:
- Jibble in/out
- Log in to the web app
- Use of any Jibble Bot or API functions
They are safe. We don’t collect credit card details but use a trusted 3rd party call Braintree Payments (a PayPal owned company). Your credit card details will be held by them in their secure digital vault.
We believe Jibble is priced very competitively. Whilst that may be the case, we realise organisations are not equal. We do agree that non-profits, educational institutions, very new startups and those that use Jibble with only part-time workers should receive custom or discounted plans. Please write to us at email@example.com detailing your organisation's needs
Not a straight answer! Yes and No.
Yes because if you signup as a customer for one of our paid plans we won't increase the price for you later. Your price will be fixed to the amount you agreed to pay when you first signed up. So if you pay $2 per user now, you will pay $2 per user in 3 years time as long as you stay signed up and don't discontinue the service.
The answer is No to customers who haven't signed up because we plan on increasing the price per user in the near future as we continue to add more value for our users.
"I like the intuitive and clean nature of the interface. It is very easy to use and is pretty much idiot-proof. It has saved so much time recording in/outs, and the algorithm to compute the weeks/months is solid. I can't thank Jibble enough for the program."
"Free version has so many options - it really lets you have a feel for the software while still being free
- Although some folks don't like taking selfies all the time, it's quite fun! And we've had some fun games with our selfies: who can take the funniest etc."
"Excellent value - simple and easy to implement. Slack integration is key for our company, and allows for remote workers and field maintenance team members to track time from anywhere. Not having to hit the break room to look at their time card is the best."
"We finally found an affordable Toggl alternative for our team! We wanted a time tracking tool with a Chrome extension, so that's a big part of what made us choose Jibble."