Updating your user details
Learn how to update your Jibble user details and understand where those changes apply
Your user details are the basic information tied to your Jibble account. This includes things like your email, password, and language preferences. Most of these settings follow you across all organizations you’re part of.
This article covers:
User name vs person name
Before you update your details, it’s helpful to understand the difference between your user name and your person name, as they’re used in different places across Jibble.
- User name: The name you set when creating your account. It’s used if you’re not part of any organization.
- Person name: The name assigned to you within an organization. This is what others will see once you’ve joined—appearing in emails, reports, and throughout the organization.
How to update your user details
To update your user details, start by accessing the User Details page. There are two ways to get there:
From the login screen
- Sign up to Jibble or login if you already have an account.
- You’ll be directed to this screen showing your account details.
- Click on your name in the top right corner of the screen, and select User Details from the dropdown menu.
- Click the pencil icon to edit the field, then click Save to apply the change.
From within an organization
When you’re logged into a specific organization, you can access your account settings by:
- Clicking your name in the bottom left corner of the screen and select Manage organizations from the menu.
- You’ll be taken to a page showing your account details.
- Repeat the same steps as described above.
User details and where they apply
| Your details | |
| Your name | This updates your user name across Jibble. Note: This change won’t affect your display name within organizations. If you want a different name shown in a specific organization, read more on updating your account settings. |
| Login & security | |
| Updating your email affects how you log in across all organizations. | |
| Phone number | Updating your phone number affects how you log in across all organizations. |
| Password | Updating your password affects how you log in across all organizations. |
| Two-factor authentication | Enabling or disabling it applies to all organizations you’re a part of. |
| Language | |
| Language | Sets your interface language for the current organization—each organization can have its own language setting. Read more on configuring language settings on Jibble’s web app. |