{"id":440316,"date":"2022-11-19T08:03:13","date_gmt":"2022-11-19T08:03:13","guid":{"rendered":"https:\/\/www.jibble.io\/?post_type=help&p=440316"},"modified":"2026-09-28T16:08:46","modified_gmt":"2026-09-28T15:08:46","slug":"mobilappen-felsokningsguide","status":"publish","type":"help","link":"https:\/\/www.jibble.io\/sv\/hj\u00e4lp\/mobilappen-felsokningsguide","title":{"rendered":"Mobilappen: Fels\u00f6kningsguide"},"content":{"rendered":"

Den h\u00e4r fels\u00f6kningsguiden \u00e4r avsedd att hj\u00e4lpa l\u00e4sare att l\u00f6sa vanliga fel med Jibbles app f\u00f6r tidrapportering<\/a>, inklusive l\u00e5ngsamma svarstider, krascher eller allm\u00e4nna problem med anv\u00e4ndningen.<\/p>\n

H\u00e4r \u00e4r n\u00e5gra allm\u00e4nna fels\u00f6kningssteg du kan prova f\u00f6r att l\u00f6sa problemet:<\/p>\n

1. Kontrollera enhetens internetanslutning<\/b><\/h2>\n

En stabil internetanslutning rekommenderas f\u00f6r att kunna anv\u00e4nda alla Jibbles funktioner utan avbrott. Om du f\u00e5r problem kan du prova att st\u00e4nga av och sl\u00e5 p\u00e5 wifi-anslutningen igen och kontrollera att enheten \u00e4r ansluten till internet.<\/p>\n

2. Se till att du anv\u00e4nder den senaste versionen av Jibble<\/b><\/h2>\n
    \n
  1. \n

    G\u00e5 till App Store eller Play Store <\/b>p\u00e5 din enhet och s\u00f6k efter Jibble.<\/p>\n<\/li>\n

  2. \n

    Om du ser ett alternativ f\u00f6r att Uppdatera <\/b>appen klickar du p\u00e5 det f\u00f6r att installera uppdateringen.<\/p>\n<\/li>\n<\/ol>\n

    3. Avsluta och starta om appen<\/b><\/h2>\n

    P\u00e5 iOS:<\/i><\/p>\n

      \n
    1. \n

      \u00d6ppna Appv\u00e4xlaren<\/b> genom att antingen svepa upp\u00e5t fr\u00e5n sk\u00e4rmens nederkant eller dubbelklicka p\u00e5 hemknappen.<\/p>\n<\/li>\n

    2. \n

      Svep \u00e5t h\u00f6ger eller v\u00e4nster tills du hittar Jibble.<\/p>\n<\/li>\n

    3. \n

      Svep upp\u00e5t p\u00e5 appens f\u00f6rhandsvisning f\u00f6r att st\u00e4nga appen.<\/p>\n<\/li>\n

    4. \n

      F\u00f6r att starta om Jibble letar du fram ikonen p\u00e5 hemsk\u00e4rmen och trycker p\u00e5 den.<\/p>\n<\/li>\n<\/ol>\n

      P\u00e5 Android:<\/i><\/p>\n

        \n
      1. \n

        \u00d6ppna listan \u00f6ver Senaste appar<\/b>. Om du anv\u00e4nder Android 10 eller senare sveper du upp\u00e5t fr\u00e5n sk\u00e4rmens nederkant och stannar upp halvv\u00e4gs. Beroende p\u00e5 vilken modell du har kan du beh\u00f6va trycka p\u00e5 en ikon \u2013 du ser ofta tre vertikala linjer i det nedre h\u00f6gra h\u00f6rnet av sk\u00e4rmen.<\/p>\n<\/li>\n

      2. \n

        Svep \u00e5t h\u00f6ger eller v\u00e4nster tills du hittar Jibble.<\/p>\n<\/li>\n

      3. \n

        Svep upp\u00e5t p\u00e5 appens f\u00f6rhandsvisning f\u00f6r att st\u00e4nga appen.<\/p>\n<\/li>\n

      4. \n

        Alternativt kan du g\u00e5 till Inst\u00e4llningar > Appar<\/b> och v\u00e4lja Jibble.<\/p>\n<\/li>\n

      5. \n

        Tryck p\u00e5 Tvinga stopp<\/b>.<\/p>\n<\/li>\n

      6. \n

        F\u00f6r att starta om Jibble letar du fram ikonen p\u00e5 hemsk\u00e4rmen och trycker p\u00e5 den.<\/p>\n

        \n<\/li>\n<\/ol>\n

        4. Starta om enheten<\/b><\/h2>\n

        Om det inte g\u00e5r att l\u00f6sa problemet genom att st\u00e4nga appen eller om appen kraschar sporadiskt rekommenderar vi att du startar om enheten.<\/p>\n

        5. Avinstallera och installera om appen<\/b><\/h2>\n

        P\u00e5 iOS:<\/i><\/p>\n

          \n
        1. \n

          H\u00e5ll fingret p\u00e5 Jibble-appikonen <\/b>p\u00e5 enhetens hemsk\u00e4rm.<\/p>\n<\/li>\n

        2. \n

          Tryck p\u00e5 Ta bort app<\/b>.<\/p>\n<\/li>\n

        3. \n

          Tryck p\u00e5 Radera app<\/b> i varningsrutan.<\/p>\n<\/li>\n

        4. \n

          Ladda ner och installera Jibble f\u00f6r iOS<\/a> igen fr\u00e5n App Store.<\/p>\n<\/li>\n<\/ol>\n

          P\u00e5 Android:<\/i><\/p>\n

            \n
          1. \n

            H\u00e5ll fingret p\u00e5 Jibble-appikonen p\u00e5 enhetens hemsk\u00e4rm.<\/p>\n<\/li>\n

          2. \n

            Tryck p\u00e5 Avinstallera<\/b>.<\/p>\n<\/li>\n

          3. \n

            Bekr\u00e4fta \u00e5tg\u00e4rden i varningsrutan.<\/p>\n<\/li>\n

          4. \n

            Alternativt kan du g\u00e5 till Play Store och s\u00f6ka efter <\/b>Jibble.<\/p>\n<\/li>\n

          5. \n

            Klicka p\u00e5 Jibble-appikonen och tryck p\u00e5 Avinstallera<\/b>.<\/p>\n<\/li>\n

          6. \n

            Ladda ner och installera Jibble f\u00f6r Android<\/a> igen fr\u00e5n Play Store.<\/p>\n

            \n<\/li>\n<\/ol>\n

            \n

            \u2757\ufe0fOm inget av fels\u00f6kningstipsen i guiden ovan l\u00f6ser problemet ber vi dig att kontakta v\u00e5r support. F\u00f6r att vi ska kunna hj\u00e4lpa dig att l\u00f6sa problemet s\u00e5 snabbt som m\u00f6jligt vore det j\u00e4ttebra om du kan ge oss f\u00f6ljande information:<\/p>\n

              \n
            • \n

              Vilken mobiltelefon och version anv\u00e4nder du? (t.ex. iPhone 11, Samsung Galaxy S5, osv.)<\/p>\n<\/li>\n

            • \n

              Vilket operativsystem och vilken version anv\u00e4nder du? (t.ex. iOS 15.6 eller Android 5.1.1)<\/p>\n<\/li>\n

            • \n

              Vilken version av Jibble-appen anv\u00e4nder du? (t.ex. Version 2.24.3)<\/p>\n<\/li>\n

            • \n

              Kan du ge oss fler detaljer om problemet du upplever? (t.ex. Min app kraschar n\u00e4r jag st\u00e4mplar in)<\/p>\n<\/li>\n<\/ul>\n","protected":false},"author":56,"template":"","meta":{"_acf_changed":false,"footnotes":""},"collections":[1782],"class_list":["post-440316","help","type-help","status-publish","hentry","collections-felsokning"],"acf":{"footer_ai_heading":"","footer_ai_fields":null,"subtitle":"Hur man fels\u00f6ker vanliga fel med Jibbles mobilapp"},"yoast_head":"\nFels\u00f6kning med mobilappen f\u00f6r att l\u00f6sa problem med Jibble-appen<\/title>\n<meta name=\"description\" content=\"Fels\u00f6kning med mobilappen med fels\u00f6kningsguid om hur du l\u00f6ser vanliga tekniska fel eller prestandaproblem i Jibbles app f\u00f6r tidrapportering.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.jibble.io\/sv\/hj\u00e4lp\/mobilappen-felsokningsguide\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta 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