{"id":267550,"date":"2022-11-19T08:03:13","date_gmt":"2022-11-19T08:03:13","guid":{"rendered":"https:\/\/www.jibble.io\/help\/aplikasi-seluler-panduan-pemecahan-masalah"},"modified":"2025-10-09T23:50:49","modified_gmt":"2025-10-09T22:50:49","slug":"aplikasi-ponsel-panduan-pemecahan-masalah","status":"publish","type":"help","link":"https:\/\/www.jibble.io\/id\/bantuan\/aplikasi-ponsel-panduan-pemecahan-masalah","title":{"rendered":"Aplikasi Ponsel: Panduan Pemecahan Masalah"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Panduan pemecahan masalah ini akan membantu Anda mengatasi eror yang mungkin terjadi saat menggunakan <\/span><a href=\"https:\/\/www.jibble.io\/id\/software-time-clock\"><span style=\"font-weight: 400;\">aplikasi time clock<\/span><\/a><span style=\"font-weight: 400;\"> Jibble. Isinya mencakup kendala seperti aplikasi lemot, nge-hang, atau masalah umum lainnya.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Berikut adalah langkah-langkah pemecahan masalah yang bisa diikuti untuk atasi eror:<\/span><\/p>\n<h2><b>1. Periksa koneksi internet Anda<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Anda butuh setidaknya koneksi internet yang stabil agar dapat mengakses semua fitur Jibble dengan lancar. Jika Jibble tidak bisa dibuka, silakan coba sambungkan ulang wifi Anda dan pastikan perangkat sudah terhubung ke internet.<\/span><\/p>\n<h2><b>2. Pastikan versi Jibble sudah yang terbaru<\/b><\/h2>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Buka App Store atau Play Store, lalu cari Jibble.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Jika muncul opsi <\/span><b>Update<\/b><span style=\"font-weight: 400;\">, silakan perbarui aplikasinya.<\/span><\/li>\n<\/ol>\n<h2><b>3. Mulai ulang aplikasinya<\/b><\/h2>\n<p><i><span style=\"font-weight: 400;\">Di iOS:<\/span><\/i><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Buka <\/span><b>Pengalih App (App Switcher)<\/b><span style=\"font-weight: 400;\"> dengan menggeser bagian bawah layar ke atas, atau cari dari tombol Home (AssistiveTouch).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Geser ke kanan atau kiri hingga menemukan Jibble.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Geser ke atas untuk menutup aplikasi.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Untuk memulai ulang, ketuk ikon Jibble di layar Utama.<\/span><\/li>\n<\/ol>\n<p><i><span style=\"font-weight: 400;\">Di Android:<\/span><\/i><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Buka daftar <\/span><b>Aplikasi Terbaru<\/b><span style=\"font-weight: 400;\">. Untuk versi Android 10 ke atas, cukup geser bagian bawah layar ke atas dan tahan sebentar. Di beberapa model perangkat, Anda juga bisa menemukan ikon tiga garis vertikal di bagian bawah layar.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Geser ke kanan atau kiri hingga menemukan Jibble.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Geser ke atas untuk menutup aplikasi.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Atau, buka <\/span><b>Pengaturan &gt; Aplikasi<\/b><span style=\"font-weight: 400;\">, lalu pilih Jibble.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ketuk <\/span><b>Paksa berhenti<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Untuk memulai ulang, ketuk ikon Jibble di layar Utama.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/li>\n<\/ol>\n<h2><b>4. Mulai ulang perangkat Anda<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Jika Jibble tetap tidak bisa digunakan atau aplikasinya nge-hang, sebaiknya mulai ulang perangkat Anda.<\/span><\/p>\n<h2><b>5. Instal ulang aplikasi<\/b><\/h2>\n<p><i><span style=\"font-weight: 400;\">Di iOS:<\/span><\/i><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sentuh dan tahan ikon Jibble di layar Utama.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ketuk <\/span><b>Hapus App<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ketuk <\/span><b>Hapus App <\/b><span style=\"font-weight: 400;\">lagi di kotak peringatan.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Unduh dan instal ulang<\/span><a href=\"https:\/\/apps.apple.com\/app\/apple-store\/id1541142980?pt=118541686&amp;ct=Help%20Articles%20EN&amp;mt=8\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">Jibble: Aplikasi Absensi<\/span><\/a><span style=\"font-weight: 400;\"> dari App Store.<\/span><\/li>\n<\/ol>\n<p><i><span style=\"font-weight: 400;\">Di Android:<\/span><\/i><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sentuh dan tahan ikon Jibble di layar Utama.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ketuk <\/span><b>Hapus Instalasi<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Konfirmasi tindakan di kotak peringatan.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Atau, cari<\/span> <span style=\"font-weight: 400;\">Jibble di Play Store.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Klik ikon Jibble, lalu <\/span><b>Uninstal<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Unduh dan instal ulang<\/span><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=io.jibble.androidclient.jibble\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">Jibble &#8211; Aplikasi Absensi<\/span><\/a><span style=\"font-weight: 400;\"> dari Play Store.<\/span><\/li>\n<\/ol>\n<hr \/>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><span style=\"font-weight: 400;\">\u2757\ufe0fJika semua cara di atas tidak berhasil, silakan hubungi tim dukungan kami segera. Harap siapkan informasi berikut ini agar kami bisa cepat memproses kendala yang Anda alami:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Perangkat apa yang Anda gunakan dan versinya? (misalnya, iPhone 11, Samsung Galaxy S5, dll.)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Apa sistem operasi dan versinya? (misalnya, iOS 15.6, Android 5.1.1)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Versi aplikasi Jibble apa yang Anda gunakan? (misalnya, Versi 2.24.3)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tolong jelaskan masalah yang Anda alami saat mengakses Jibble. (misalnya, aplikasi nge-hang saat clock in)<\/span><\/li>\n<\/ul>\n","protected":false},"author":56,"template":"","meta":{"_acf_changed":false,"footnotes":""},"collections":[1201],"class_list":["post-267550","help","type-help","status-publish","hentry","collections-pemecahan-masalah"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Aplikasi Ponsel: Panduan Pemecahan Masalah<\/title>\n<meta name=\"description\" content=\"Baca panduan pemecahan masalah ini agar tahu caranya mengatasi kesalahan teknis yang mungkin muncul saat pakai aplikasi time clock Jibble.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.jibble.io\/id\/bantuan\/aplikasi-ponsel-panduan-pemecahan-masalah\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta 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