Case Studies

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Case Study

DRC case study: How Dubai's largest distributor of Pepsi solved their time tracking problems with Jibble

About DRC
Founded in 1959, Dubai Refreshment Company introduced the Pepsi range of products to the UAE where it remains a leading F&B distributor.


Impact
managers understand the time spent per customer and how many meetings are held every day
automatically generated timesheets can be generated for easy payrolL

Challenges

As DRC began implementing work-from-home for their employees, it needed an easy way to track staff daily attendance. Director of IT, Anas Taraben, whose team overlooks providing the HR department with a systematic way for the payroll process using factual information, needed this system to ensure they were paying employees fairly.

Taraben also had to find a way of ensuring staff would actually clock in properly - staff forgetting or being unwilling to cooperate were identified as potential issues.

The company also had the problem of sales staff who were often out in meeting with customers. DRC Sales management wanted a way to keep track of how many they were meeting and how long was spent on each customer.

THE Solution

DRC’s solution was Jibble. After onboarding the team, they were now able to track employees’ time exactly as needed.

Taraben has integrated the data coming from Jibble with their backend ERP system so that automatically generated timesheets can be generated for easy payroll, and staff are willing to track their time thanks to Jibble’s integration with MS Teams. It takes seconds to clock in and out with simple slash commands, and managers can see who is clocked in through MS Teams, too.

Further, sales staff now clock in recording the respective customer so managers can understand the time spent per customer and how many meetings are held every day. Jibble’s geo-location feature gives visibility of the sales person’s location at the time of clock-in.

"If you need a time attendance solution which is cloud-based with fast implementation... then you found the right tool"